Terms of Service
Last Updated: Aug 18, 2025
These Terms of Service (“Terms”) govern your use of the website and services provided by Minuteman Plumbing, Heating & Cooling (“Company”, “we”, “us”, or “our”). By accessing our website or scheduling a service, you agree to be bound by these Terms.
1. Services Provided
Minuteman Plumbing, Heating & Cooling offers residential and commercial HVAC and plumbing services, including but not limited to:
- Heating System Repairs and Installations
- Air Conditioning Services and Maintenance
- Plumbing Repairs and Installations
- Water Heater Services
- Boiler Repairs
- Drain Cleaning
- Furnace Inspections
- Emergency HVAC Services
- Preventative Maintenance Plans
All services are performed by licensed professionals following local codes and industry standards to ensure safe and high-quality results.
2. Scheduling and Payment
- Service appointments can be scheduled through our website, by phone, or via email.
- Payment is due in full at the time of service unless otherwise agreed in writing.
- Accepted payment methods include credit/debit card, check, or electronic transfer.
- Cancellations must be made at least 24 hours in advance. No-shows or late cancellations may result in a fee.
3. Service Limitations
Our services are limited to systems and components that are accessible and safe to service at the time of the appointment. We do not guarantee the future performance or expected lifespan of equipment.
Services do not include:
- Code compliance inspections unless requested
- Invasive procedures without consent (e.g., cutting walls or flooring)
- Environmental hazard remediation (e.g., asbestos, mold unless part of HVAC-related detection)
- Work beyond the scope of standard HVAC or plumbing services without a separate agreement
4. Estimates and Work Orders
- Estimates are provided for informational purposes and do not constitute a binding contract.
- Final pricing may vary depending on the scope of work identified during service.
- It is the client’s responsibility to review and approve work orders before service begins.
5. Client Responsibilities
- Ensure that technicians have safe and full access to the work area, including mechanical rooms, basements, crawlspaces, or attics if applicable.
- Keep pets and occupants clear of the work zone for safety.
- Disclose known issues or potential hazards that could impact service.
6. Liability and Disclaimers
- Our liability is limited to the amount paid for the specific service provided.
- We are not liable for pre-existing conditions, concealed defects, or future failures.
- Use of our website or services does not imply any warranty, unless explicitly stated in writing.
7. Website Use
All content on this website is the property of Minuteman Plumbing, Heating & Cooling. You may not copy, reproduce, distribute, or misuse any part of the website without written permission.
8. Governing Law
These Terms are governed by the laws of the State of Massachusetts. Any disputes will be handled in the courts located in or near Cambridge, MA.
9. Changes to Terms
We may update these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
10. Contact Us
For questions about these Terms, please contact:
Minuteman Plumbing, Heating & Cooling
📧 info@minutemanplumbing.com
📞 617-999-3249
